Who We Are
Our website address is: https://kidsservicehub.com. KidsServiceHub is a local directory connecting families with kids’ services, activities, and events in Surrey, BC and surrounding areas.
What Personal Data We Collect and Why
When you register for an account, we collect your name, email address, and any additional profile information you choose to provide. When you submit a business listing, we collect the business details you provide. When you leave comments, we collect the data shown in the comments form, along with your IP address and browser user agent string for spam detection.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year. When you log in, we set cookies to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks.
Embedded Content
Pages on this site may include embedded content (e.g., videos, images, maps). Embedded content from other websites behaves as if you have visited those websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.
Who We Share Your Data With
We do not sell your personal data to third parties. If you request a password reset, your IP address will be included in the reset email. We may share data with service providers who assist in operating the Site (e.g., hosting, payment processing via Stripe/WooCommerce).
How Long We Retain Your Data
Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For registered users, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, except data we are obliged to keep for administrative, legal, or security purposes.
Contact
For privacy-related questions or data requests, please contact us through our Contact page.
Last updated: June 28, 2026